Guides

Free guides for supervisors and shift leads

Short, practical how-tos for new supervisors, shift leads and the owners of small frontline teams. Use them on your next shift.

A short, repeatable huddle that gets everyone on the same page before the doors open. With a fill-in script.

You got the promotion. Here's what to do with the first three months, one month at a time.

From the week before they start to their 30-day check-in. Built for small, shift-based businesses.

A four-line script for when a manager or director asks, "Where are we on this?"

Yesterday you were one of the team. Today you're the supervisor. Here's how to handle the change without losing them.

Have a question or a project?

Email is the fastest way to reach DMS. Replies within 2 business days.